"The most important thing in communication is to hear what isn't being said." (Peter F. Drucker)

"You can make more friends in two months by becoming really interested in other people than you can in two years by trying to get other people interested in you." (Dale Carnegie)

"Tact is the ability to describe others as they see themselves." (Abraham Lincoln)

(from Stan Toler's Vibrant Ministries Newsletter, Nov. 2003)